​We get it — sometimes the drip just isn’t right. No worries, we’ve got you covered (well, sort of). Here’s the lowdown:

​

🚨 Return Window: You’ve got 7 days from the day your package lands to decide if you want to send it back. Make sure it’s in the same condition you got it — unworn, unwashed, and in the original packaging (tags still attached). If it looks like it’s been on a night out, it’s not coming back.

​

⛔ No Returns on These:​

​

Sale items: All sales final, no take-backs.

Custom orders: If we made it just for you, it’s yours to keep.

​

📦 Return Shipping:

You’re responsible for shipping costs on returns. We’ll send you the address once you initiate a return request.

In rare cases (like if we messed up or the item arrived damaged), we got you — DRIPTOMYLOU will cover the shipping. Just email us with photos, and we’ll sort it out.

 

💸 Refunds & Exchanges:

Once we get your return and check it out, we’ll issue a refund to your original payment method or offer you store credit if you prefer. This usually takes 5-7 business days after we get the item back.

Need a different size or style? Let us know, and we’ll hook you up with an exchange if we’ve got it in stock.

​

🛑 Got Issues? If your item shows up looking busted, hit us up with photos within 48 hours of delivery. We’ll make it right.

✉️ How to Start a Return: Shoot us an email at driptomylou@gmail.com with your order number, reason for return, and any photos if needed. We’ll get back to you with the next steps. Need Help? We’re here to assist. Email us at driptomylou@gmail.com, and we’ll get you sorted.

​